Email & document processing
AI that reads invoices, orders, contracts and forms, pulls out what matters and puts it where it belongs.
- Invoices
- Inbox triage
- PDFs & scans
AI automation & custom software · London, working worldwide
Let the robots do the boring bits. We build AI automations that take the repetitive stuff off your team's plate: the copy-pasting, the inbox sorting, the Monday-morning reports. If someone does it the same way every week, there's a good chance we can automate it.
AI changes every month. We keep testing the new models as they land and build so you can switch to a better one without starting over. No lock-in, ever.
Sound familiar?
None of that needs a person. Hand it to a machine and give your team their time back for the work that does.
What we automate
Here's where we usually start. Not on the list? Ask anyway, because that's often where the interesting projects are.
AI that reads invoices, orders, contracts and forms, pulls out what matters and puts it where it belongs.
Your CRM, accounts, spreadsheets and shop finally talking to each other. No more copy-pasting between tabs.
Assistants that answer from your docs, policies and product info, for customers or your own team, and know when to pass to a human.
Numbers pulled from wherever they live, summarised in plain English and dropped into your inbox or Slack on schedule.
For jobs with a bit of judgement in them: research, lead qualification, drafting replies, checking documents. A human signs off where it matters.
Sometimes the answer is a proper app. Web, mobile, APIs, cloud, or modernising the old system everyone is scared to touch.
Ideas to steal
Every business has jobs that waste hours, delay sales or quietly lose money. Here are a few examples of what we could take off your plate. The details depend on how your business works.
Sales & pricing
WhenA customer emails a complicated request for a quote
ThenProducts, quantities and specs are pulled out and priced from your costs, stock and pricing rules. A draft quote is ready for approval, without rebuilding it from scratch.
Useful for: Manufacturing, wholesale, trades, equipment suppliers
Proposals & tenders
WhenYou finish a customer call or receive a project brief
ThenA first draft is assembled from your past proposals, services, case studies and pricing guidance, in your format and tone. Your team polishes it instead of facing a blank page.
Useful for: Consultancies, agencies, construction, professional services
Orders & operations
WhenCustomers send orders by email, PDF or spreadsheet
ThenEach line is matched to your catalogue and checked for gaps or mismatches. The order is prepared in your system for approval, with nobody retyping it.
Useful for: Wholesale, distribution, manufacturing, suppliers
Billing & revenue
WhenA job finishes, timesheets arrive or the client asks for extra work
ThenJob notes, agreed rates, materials and extras are checked against the invoice draft. Anything billable that's missing is flagged, with evidence, before it goes out.
Useful for: Construction, logistics, field services, staffing
Payments & cash flow
WhenAn invoice becomes overdue
ThenPayment status is checked and polite reminders go out under your rules. Disputes and unusual cases go to a person, not another reminder.
Useful for: Agencies, contractors, consultants, business suppliers
Bills & bookkeeping
WhenSupplier invoices arrive by email as PDFs or photos
ThenSupplier, amounts and VAT are read, checked against what you ordered and drafted in your accounting software. Mismatches are held; a person approves before anything is paid.
Useful for: Trades, wholesale, hospitality, agencies, offices
Leads & follow-ups
WhenA new enquiry arrives by email or through your website
ThenThe details are captured, organised and sent to the right person. If nobody replies, a follow-up is scheduled, so good leads don't slip through the cracks.
Useful for: Trades, agencies, service businesses, B2B suppliers
Customer service
WhenQuestions, changes and problems land in a shared inbox
ThenRequests are grouped, prioritised and assigned. Routine questions get draft replies from approved information; anything sensitive or unusual goes to a person.
Useful for: Property management, facilities, suppliers, service businesses
Reports & documentation
WhenNotes, results and documents arrive at the end of a job or period
ThenA draft is assembled in your template, with sources referenced and missing details highlighted. Experts spend their time reviewing, not formatting.
Useful for: Inspections, professional services, compliance, operations
Got a task like this? Tell us about it →
Software, built with AI
We've proved it wrong more than a few times. With AI doing the heavy lifting and an experienced engineer steering, software that used to take months, or even years, now takes days or weeks.
Web apps, mobile apps, internal tools, customer portals and APIs. Not just automations: complete, production-ready software.
AI writes fast, and 20 years of experience decide what ships. Everything is tested, reviewed and secured to the standards we learned building banking and payment systems.
That internal tool you gave up on because the quote was huge? It's worth asking again. Things we couldn't dream of building a year ago are now a normal week's work.
How it works
You don't need an “AI strategy” to get started. Start with one annoying task, and once it works, pick the next one.
→ checking automation before go-live
✓ tested on real emails, edge cases too
✓ human approval on anything unusual
✓ alerts if something fails
live, and handed over_
Tell us what eats your week. We'll tell you honestly whether automating it is worth it. If the answer is a spreadsheet formula, we'll say so.
We start with the task that pays back fastest, agree a fixed price and build it in days or weeks, not months.
It runs on your real data, with a human checking it until you trust it. Then we move on to the next thing, or hand it over to your team with proper docs.
Why us
Anyone can wire up a chatbot over a weekend. Making it work on a Monday morning, with messy real data and edge cases nobody planned for, is the hard part. That's where years of building payment and banking systems pays off.
Anything risky or unusual goes to a person for approval. The AI does the legwork, and you make the calls.
The AI only sees what it needs. We can use UK/EU-hosted providers, servers in your own region, or run models locally when it matters.
Logging, retries and alerts, the habits you learn building payment systems. If something fails, someone knows.
The code, the accounts, the docs. No lock-in and no mystery boxes.
Money talk
So here are ours. Every project is a bit different, but you'll always know the price before we start.
Free
30 minutes. No slides, no hard sell. Just your problem and honest advice.
From £1,500
One workflow, built, tested and running, at a fixed price. Most land between £1,500 and £5,000.
Fixed quote
Assistants, agents and custom apps. Scoped together, with the price agreed before any work starts.
From £150 / month
Monitoring, fixes when something changes, small tweaks and a quick call whenever you need one.
Prices are shown in GBP; we can also quote and invoice in EUR or USD. Running costs such as AI usage and hosting are separate. We estimate them before you commit.
Who you'll work with
Altersoft is a small studio run by Jakub. The person on your first call is the person who designs and builds your automation. No account managers, no hand-offs, no junior team learning on your project.
Jakub has spent 20 years building software, most recently as a tech lead in London fintech. He uses AI every day, from coding agents to LLM APIs, tool calling and speech-to-text, and knows where it shines and where it needs supervision.
What Jakub has worked on
Banking, lending and payment platforms built on event-driven cloud services, with integrations and long-running workflows that have to get it right every time.
Services behind busy consumer websites and apps, built to stay fast and up when the traffic arrives.
APIs, messaging, search and data pipelines connecting systems that were never designed to work together.
Technical leadership, architecture, mentoring, and modernising older systems without a risky big-bang rewrite.
Coding agents, LLM APIs, structured outputs, tool calling and speech-to-text, used every day in our own work, not just on slides.
Custom business software for SMEs, including warehousing, distribution, bookkeeping, payroll and CRM. This is where Altersoft started.
Questions
Not at all. You know your business and we know the tech. Just tell us what's annoying, and we'll work out the rest.
It replaces tasks, not people. The aim is to take the dull, repetitive bits away so your team can spend time on the work that needs a human.
Privacy is designed in from the start. The AI only sees what it needs, data stays in your own accounts where possible, and we can use UK/EU-hosted providers, servers in your own region, or local models.
We don't have a favourite tool. We pick the best one for the job. That usually means custom workflows built in C#/.NET, Python, Node.js or Rust, with the right database behind them, running on Azure, AWS or your own servers. The AI part can be GPT, Claude, Gemini, Mistral or local models. And we never lock you into one provider. Nobody knows where AI goes next, and today's best model could be beaten next month, so we build things that can switch easily. AI changes fast, and so do we.
Everything we build logs what it does and alerts someone when it fails. We can look after it for you, or hand it over with documentation so your team can run it.
Yes. We're based in London and work with clients anywhere: the US, Europe, Asia and beyond. Everything runs over video calls, shared documents and regular written updates, and we book calls at times that suit your time zone. If your data needs to stay in your country or region, we can host your automation there. Support continues outside London hours, and we can quote and invoice in GBP, EUR or USD.
Free first chat
Drop us a line about what's bugging you. A couple of sentences is plenty. You'll hear back from a real person (we know, ironic).
hello@altersoft.co.ukOr call +44 7441 113592
Outside the UK? Tell us your time zone and we'll book the first call at a time that suits you.